Platinum Dental Group
According to our open methodology, this clinic scored 88.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 12 ranked clinics · Last checked: 24 September 2026
88.9/100
Positions by Rating Profile
- Overall Transparency & Trust#588.9/100
- Best for Expats#587.8/100
- Best for Dental Implants#588.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#593.8/100
- Best English-speaking Clinics#587.5/100
- Best for Families / Children#488.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No mention of general anaesthesia or sedation options found on clinic site
Summary
District 1 dental group established in 2015 (Cong Ty TNHH Nha Khoa Bach Kim), offering implants, veneers, cosmetic and orthodontic treatment, with named dentists including founder Dr. Tran Lan Anh.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 15 of 15 points.
- Reputation & Reviews: 17 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [plat-web] | 4/4 |
| ✓ | Dentist names listed The clinic's doctors page names its dentists, among them founder Dr. Tran Lan Anh and Dr. Duong Minh Tung. [platinum-dental-group-deepen-22] [plat-search] | 3/3 |
| ✓ | Dentist specializations listed The doctors page gives each dentist's specialty and practice certificate number: cosmetic dentistry, implants and surgery, orthodontics, pediatric dentistry. [platinum-dental-group-deepen-22] [plat-search] | 2/2 |
| ✓ | Real clinic photos Google listing photo shows the clinic's own treatment room [platinum-dental-group-deepen-9] | 2/2 |
| ✓ | Service list published [plat-web] | 3/3 |
| ✓ | Clear contact details [plat-web] | 2/2 |
| ✓ | English website version [plat-web] | 2/2 |
| ✓ | Address and map published 127 Nguyen Cu Trinh on the contact page with an embedded Google map, and a pin on the Google listing. [platinum-dental-group-deepen-23] [platinum-dental-group-deepen-24] [plat-search] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Detailed Vietnamese and English price pages cover general, cosmetic and implant dentistry [platinum-dental-group-deepen-2] | 3/3 |
| ✓ | Cleaning price listed Scaling priced by grade [platinum-dental-group-deepen-10] | 2/2 |
| ✓ | Filling price listed Composite filling priced [platinum-dental-group-deepen-11] | 2/2 |
| ✓ | Crown price listed Cosmetic crown priced [platinum-dental-group-deepen-4] | 2/2 |
| ✓ | Implant price listed All-inclusive implant package priced [platinum-dental-group-deepen-5] | 2/2 |
| ✓ | Consultation price listed Exam fee listed [platinum-dental-group-deepen-12] | 2/2 |
| ✓ | X-ray / imaging price listed Panoramic and 3D X-ray priced [platinum-dental-group-deepen-13] | 2/2 |
Reputation & Reviews
17 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [platinum-dental-group-refresh] | 6/6 |
| ◐ | Google review volume [platinum-dental-group-refresh] | 2.5/3 |
| ✓ | Review recency [platinum-dental-group-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner reply on a readable review (reply dated 2022-10-11); none of the readable 2026 reviews carries a reply [platinum-dental-group-deepen-14] | 2/2 |
| ✗ | No recurring complaints Two independent 1-star reviews describe price inconsistency toward foreign patients [platinum-dental-group-deepen] | 0/2 |
| ✓ | No suspicious review patterns Histogram 96.8% 5★ (not 100%), dates spread, accounts with history [platinum-dental-group-deepen-15] | 2/2 |
| ✓ | Active Facebook presence [plat-web] | 1/1 |
| ✗ | TripAdvisor presence Name search on TripAdvisor and absence of a TripAdvisor link on the clinic site are two independent negatives [platinum-dental-group-deepen-6] [platinum-dental-group-deepen-16] | 0/0.5 |
| ✓ | Other review platforms Listed on WhatClinic, Dental Departures, Instagram. [plat-search] | 0.5/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Panoramic X-ray priced [platinum-dental-group-deepen-17] | 2/2 |
| ✓ | CBCT (3D imaging) 3D CT scan priced [platinum-dental-group-deepen-18] | 2/2 |
| ✓ | Implantology [plat-search] | 2/2 |
| ✓ | Orthodontics [plat-search] | 2/2 |
| ✓ | Oral surgery Implant placement. [plat-search] | 2/2 |
| ✓ | Pediatric dentistry Pediatric dentistry has its own nav category and price page [platinum-dental-group-deepen-8] | 1.5/1.5 |
| ✗ | Emergency care Full general-dentistry price list read; no same-day/acute-pain wording found [platinum-dental-group-deepen-19] | 0/1.5 |
| ✓ | Works with international patients [plat-web] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available Zalo/WhatsApp line published. [plat-search] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [plat-web] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Free consultation booking offered [platinum-dental-group-deepen-20] | 1.5/1.5 |
| ✓ | Clear service explanations Each service category is introduced with a descriptive explanation, not just a name [platinum-dental-group-deepen-3] | 1/1 |
| ✓ | Convenient opening hours Weekday closing at 19:00 [platinum-dental-group-deepen-21] | 1.5/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Ho Chi Minh City", "English speaking dentist Ho Chi Minh City", "dental implants Ho Chi Minh City", "emergency dentist Ho Chi Minh City", "Ho Chi Minh City dental clinic for expats".
| ✗ | Mentioned for: best dentist Ho Chi Minh City [sq-best] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Ho Chi Minh City [sq-english] | 0/1 |
| ✗ | Mentioned for: dental implants Ho Chi Minh City [sq-implants] | 0/1 |
| ✓ | Mentioned for: emergency dentist Ho Chi Minh City Appears in emergency/dentist-near-me search results. [sq-emergency] | 1/1 |
| ✗ | Mentioned for: Ho Chi Minh City dental clinic for expats [sq-expats] | 0/1 |
| ✓ | Structured data on website Dentist and Organization JSON-LD found [platinum-dental-group-deepen-7] | 1.5/1.5 |
| ✓ | Google indexing quality [plat-web] | 2/2 |
| ✓ | Dedicated service pages [plat-search] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Tran Lan Anh (Anna Tran) [plat-search] [plat-web] | Cosmetic dentistry (Founder & CEO) | not verified |
| Dr. Duong Minh Tung [plat-search] [plat-web] | — | not verified |
| Dr. Phuc Nguyen [plat-search] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://platinumdentalvietnam.com/en/ |
|---|---|
| Phone | +84 28 3920 9969 |
| +84 967 797 799 | |
| https://www.facebook.com/platinumdentalvn/ | |
| Google Maps | Map listing |
| Address | 127 Nguyen Cu Trinh, Cau Ong Lanh Ward, District 1, Ho Chi Minh City |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| plat-web | https://platinumdentalvietnam.com/en/ | Own site's "PLATINUM DENTAL TEAM OF EXPERTS" roster names "Tran Lan Anh" (Doctor), linking to a profile at /en/dr-anna-tran/ — the URL slug itself matches this card's parenthetical "(Anna Tran)" (read 2026-09-10). | 2026-10-05 |
| plat-search | https://www.whatclinic.com/dentists/vietnam/ho-chi-minh-city/distri… | Address, phone, WhatsApp/Zalo, dentist names, founding year, platform presence | 2026-07-12 |
| sq-best | search:best dentist Ho Chi Minh City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq-english | search:English speaking dentist Ho Chi Minh City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq-implants | search:dental implants Ho Chi Minh City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq-emergency | search:emergency dentist Ho Chi Minh City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq-expats | search:Ho Chi Minh City dental clinic for expats | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| platinum-dental-group-refresh | https://www.google.com/maps/place/Platinum+Dental+Group/@10.7633214… | most recent visible review posted approx. 1 month before 2026-08-25 | 2026-08-25 |
| platinum-dental-group-deepen | https://www.google.com/maps?cid=4575520453612506038&hl=en | 2026-03-02: "If you're a foreigner and want to be exploited... website stating 500k... person I spoke to... stated it would be 650k" then charged 800k; 2026-08-10: "As a foreigner, I do not recommend it... prices are far too high" | 2026-09-24 |
| platinum-dental-group-deepen-2 | https://platinumdentalvietnam.com/bang-gia-dich-vu-nha-khoa/ | Priced categories: exam/X-ray, wisdom-tooth extraction, root canal, filling, crowns/veneers, implants | 2026-09-24 |
| platinum-dental-group-deepen-3 | https://platinumdentalvietnam.com/bang-gia-nha-khoa-tong-quat/ | "Nha khoa tổng quát là chuyên khoa bao gồm các dịch vụ cơ bản và cần thiết cho mọi lứa tuổi: từ khám sức khỏe răng miệng định kỳ, lấy cao răng, trám răng sâu..." | 2026-09-24 |
| platinum-dental-group-deepen-4 | https://platinumdentalvietnam.com/en/cosmetic-dentistry-price-list/ | "Cosmetic dental crown 2.5[00,000+] VND"; Vietnamese version: "Bọc răng sứ thẩm mỹ — Từ 2.500.000 VNĐ" | 2026-09-24 |
| platinum-dental-group-deepen-5 | https://platinumdentalvietnam.com/bang-gia-trong-rang-implant/ | "(gồm trụ Implant + Abutment + răng sứ Cercon) dao động từ 18 triệu đến 45 triệu VNĐ/trụ" | 2026-09-24 |
| platinum-dental-group-deepen-6 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Platinum… | TripAdvisor search for "Platinum Dental Group" on 2026-09-24: 12 results (attractions, hotels), none for this clinic; dental entries returned are other clinics elsewhere (e.g. Platinum Dental Care, Livonia) | 2026-09-24 |
| platinum-dental-group-deepen-7 | https://platinumdentalvietnam.com/ | JSON-LD types across pages read include Dentist and Organization alongside Place/WebPage/WebSite | 2026-09-24 |
| platinum-dental-group-deepen-8 | https://platinumdentalvietnam.com/bang-gia-nha-khoa-tre-em/ | Dedicated pediatric dentistry price page; main nav lists "Nha khoa trẻ em" | 2026-09-24 |
| platinum-dental-group-deepen-9 | https://www.google.com/maps?cid=4575520453612506038&hl=en | Owner-uploaded Google Business photo shows a fitted dental operatory with chair and monitor | 2026-09-24 |
| platinum-dental-group-deepen-10 | https://platinumdentalvietnam.com/bang-gia-nha-khoa-tong-quat/ | "Cạo vôi răng, đánh bóng độ 1 — 400,000 VND" | 2026-09-24 |
| platinum-dental-group-deepen-11 | https://platinumdentalvietnam.com/bang-gia-nha-khoa-tong-quat/ | "Trám Composite xoang 1 — 500,000 VND/răng" | 2026-09-24 |
| platinum-dental-group-deepen-12 | https://platinumdentalvietnam.com/bang-gia-nha-khoa-tong-quat/ | "Khám — 500,000 VND" | 2026-09-24 |
| platinum-dental-group-deepen-13 | https://platinumdentalvietnam.com/bang-gia-nha-khoa-tong-quat/ | "Chụp phim toàn cảnh/sọ nghiêng/sọ thẳng — 500,000 VND; Chụp phim cắt lớp 3D 2 hàm — 500,000 VND" | 2026-09-24 |
| platinum-dental-group-deepen-14 | https://www.google.com/maps?cid=4575520453612506038&hl=en | Only reply found is dated 2022-10-11 on a 2022-09-29 review ("Hi Anne, we are sorry about your bad experience..."); the five newest (2026) reviews carry no owner reply | 2026-09-24 |
| platinum-dental-group-deepen-15 | https://www.google.com/maps?cid=4575520453612506038&hl=en | Histogram 1★6/2★1/3★3/4★3/5★390 of 403; relevant reviews span Dec 2025-Aug 2026 from accounts with 2-204 prior reviews | 2026-09-24 |
| platinum-dental-group-deepen-16 | https://platinumdentalvietnam.com/ | No tripadvisor.com link found across the pages read | 2026-09-24 |
| platinum-dental-group-deepen-17 | https://platinumdentalvietnam.com/bang-gia-nha-khoa-tong-quat/ | "Chụp phim toàn cảnh/sọ nghiêng/sọ thẳng — 500,000 VND" | 2026-09-24 |
| platinum-dental-group-deepen-18 | https://platinumdentalvietnam.com/bang-gia-nha-khoa-tong-quat/ | "Chụp phim cắt lớp 3D 2 hàm — 500,000 VND" (3D CT scan, both jaws) | 2026-09-24 |
| platinum-dental-group-deepen-19 | https://platinumdentalvietnam.com/bang-gia-nha-khoa-tong-quat/ | Full price list (exam, X-ray, wisdom-tooth extraction, extractions, root canal, filling) has no emergency/same-day line item | 2026-09-24 |
| platinum-dental-group-deepen-20 | https://platinumdentalvietnam.com/en/ | "GET FREE CONSULTATION FROM EXPERTS — MAKE AN APPOINTMENT NOW" with an online registration form | 2026-09-24 |
| platinum-dental-group-deepen-21 | https://platinumdentalvietnam.com/en/ | "Working hours Monday - Saturday 8:00-12:00, 13:30-19:00" | 2026-09-24 |
| platinum-dental-group-deepen-22 | https://platinumdentalvietnam.com/en/our-doctors/ | English "Our Doctors" page (read 2026-09-30) names each doctor with practice certificate number and specialty: Tran Lan Anh (cosmetic dentistry), Duong Minh Tung (implants, oral and maxillofacial surgery), Phung Le Phuong Dung (orthodontics and pediatric dentistry), Bui Quoc Duy (general and pediatric dentistry), Dang Duy Phuong (general dentistry), Dang My Hang (implants and periodontal surgery) | 2026-09-30 |
| platinum-dental-group-deepen-23 | https://platinumdentalvietnam.com/en/contact-us/ | English contact page (read 2026-09-30): Platinum Dental Central, 127 Nguyen Cu Trinh, Cau Ong Lanh Ward, and Platinum Dental Thao Dien, 1H Street 10, An Khanh Ward, each with an embedded Google map; hotline (+84) 28 3920 9969; Zalo and WhatsApp numbers; e-mail | 2026-09-30 |
| platinum-dental-group-deepen-24 | https://www.google.com/maps?cid=4575520453612506038&hl=en | Google listing read on 2026-09-30: Platinum Dental Group, 127 Nguyen Cu Trinh, Cau Ong Lanh, Ho Chi Minh City, with its map pin; phone +84 967 797 799; website platinumdentalvietnam.com | 2026-09-30 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | The 2026-10-05 indexing reading was withdrawn: it relied on a search tool whose results differ from Google's own; the previous value is restored pending a re-check on Google. |
| 2026-10-05 | Google indexing quality changed from good to partial after a name-and-city web search on 2026-10-05 (own site not listed, though indexed). |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's general-dentistry, cosmetic and implant price pages, and Google listing (newest, lowest-rated and most relevant reviews). Recorded: cleaning, filling, crown, implant, consultation and X-ray/3D-CT prices published; pediatric dentistry priced; detailed service descriptions; hours to 19:00; Dentist/Organization structured data; Google 4.9 from 403 reviews. Two independent 1-star reviews describe inconsistent, rising prices quoted to foreign patients (recurring complaint); review pattern shows no signs of manipulation; no TripAdvisor listing found. One owner reply was found on the readable reviews, dated 2022; the newest 2026 reviews carry no reply. |
| 2026-09-10 | Name-verification write-back 2026-09-10: 2 of 3 dentists confirmed via the clinic's own full team roster (PLATINUM DENTAL TEAM OF EXPERTS, 6 names); sources added. Third card doctor "Dr. Phuc Nguyen" does NOT appear in that same live roster — logged as a removal candidate, not removed here. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, clinic open; first Google rating/review-count capture (4.9, 400 reviews) plus Maps URL and coordinates. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.