Up Dental
According to our open methodology, this clinic scored 75.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #10 of 12 ranked clinics · Last checked: 24 September 2026
75.6/100
Positions by Rating Profile
- Overall Transparency & Trust#1075.6/100
- Best for Expats#1069.5/100
- Best for Dental Implants#1073.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1085.3/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#871.2/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No mention of general anaesthesia or sedation options found on clinic site
Summary
Binh Thanh dental clinic established in 2015, focused on orthodontics/braces alongside veneers, implants, whitening and scaling.
Primarily Vietnamese-language, orthodontics-focused.
Strengths
- Information Transparency: 18 of 20 points.
- Price Transparency: 15 of 15 points.
- Reputation & Reviews: 17.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- AI & Search Visibility: 4 of 10 verifiable points (missing: mentioned for: best dentist Ho Chi Minh City; mentioned for: English speaking dentist Ho Chi Minh City; mentioned for: dental implants Ho Chi Minh City; mentioned for: emergency dentist Ho Chi Minh City; mentioned for: Ho Chi Minh City dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [up-search] | 4/4 |
| ✓ | Dentist names listed Long roster of named dentists [up-dental-deepen] | 3/3 |
| ✓ | Dentist specializations listed [up-search] | 2/2 |
| ✓ | Real clinic photos Google listing photo shows the clinic's own treatment floor [up-dental-deepen-10] | 2/2 |
| ✓ | Service list published [up-search] | 3/3 |
| ✓ | Clear contact details [up-search] | 2/2 |
| ✗ | English website version Site is Vietnamese-only [up-dental-deepen-3] | 0/2 |
| ✓ | Address and map published [up-search] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Official government-format technical service price list plus extensive orthodontics pricing [up-dental-deepen-11] | 3/3 |
| ✓ | Cleaning price listed Scaling priced in the official service catalogue [up-dental-deepen-12] | 2/2 |
| ✓ | Filling price listed Composite filling priced [up-dental-deepen-13] | 2/2 |
| ✓ | Crown price listed Standalone metal crown priced [up-dental-deepen-14] | 2/2 |
| ✓ | Implant price listed Implant placement priced [up-dental-deepen-15] | 2/2 |
| ✓ | Consultation price listed Free consultation advertised sitewide [up-dental-deepen-5] | 2/2 |
| ✓ | X-ray / imaging price listed Multiple X-ray film types priced in the official catalogue [up-dental-deepen-16] | 2/2 |
Reputation & Reviews
17.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [up-dental-refresh] | 6/6 |
| ✓ | Google review volume [up-dental-refresh] | 3/3 |
| ✓ | Review recency [up-dental-deepen-17] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies found on the newest reviews [up-dental-deepen-18] | 2/2 |
| ✗ | No recurring complaints Two independent 1-star reviews describe long waits for scheduled follow-up appointments [up-dental-deepen-2] | 0/2 |
| ✓ | No suspicious review patterns Histogram 97.3% 5★ (not 100%), dates spread over years, no single-day cluster [up-dental-deepen-19] | 2/2 |
| ✓ | Active Facebook presence [up-search] | 1/1 |
| ✗ | TripAdvisor presence Name search on TripAdvisor and absence of a TripAdvisor link on the clinic site are two independent negatives [up-dental-deepen-6] [up-dental-deepen-20] | 0/0.5 |
| ✓ | Other review platforms WhatClinic: profile, no reviews yet. [up-dental-deepen-28] | 0.5/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Multiple X-ray film types priced [up-dental-deepen-21] | 2/2 |
| ✗ | CBCT (3D imaging) Official technical price catalogue lists standard 2D film types only, no Cone Beam/3D imaging line [up-dental-deepen-22] | 0/2 |
| ✓ | Implantology Single implant placement listed. [up-search] | 2/2 |
| ✓ | Orthodontics Primary specialty (braces). [up-search] | 2/2 |
| ✓ | Oral surgery Wisdom-tooth and permanent-tooth extraction priced [up-dental-deepen-23] | 2/2 |
| ✓ | Pediatric dentistry Pediatric orthodontics is its own nav category with pricing [up-dental-deepen-24] | 1.5/1.5 |
| ✗ | Emergency care Official price catalogue read; the one emergency-labelled item is a resuscitation/anesthesia-safety procedure, not a same-day walk-in service [up-dental-deepen-4] | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
4 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Only Zalo found; no WhatsApp or LINE reference on the site [up-dental-deepen-25] | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible Free consultation and online registration offered sitewide [up-dental-deepen-7] | 1.5/1.5 |
| ✓ | Clear service explanations A 15,900-word patient guide plus many articles explain procedures in detail [up-dental-deepen-8] | 1/1 |
| ✓ | Convenient opening hours Open seven days a week, closing at 20:00 [up-dental-deepen-26] | 1.5/1.5 |
AI & Search Visibility
4 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Ho Chi Minh City", "English speaking dentist Ho Chi Minh City", "dental implants Ho Chi Minh City", "emergency dentist Ho Chi Minh City", "Ho Chi Minh City dental clinic for expats".
| ✗ | Mentioned for: best dentist Ho Chi Minh City [sq-best] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Ho Chi Minh City [sq-english] | 0/1 |
| ✗ | Mentioned for: dental implants Ho Chi Minh City [sq-implants] | 0/1 |
| ✗ | Mentioned for: emergency dentist Ho Chi Minh City [sq-emergency] | 0/1 |
| ✗ | Mentioned for: Ho Chi Minh City dental clinic for expats [sq-expats] | 0/1 |
| ✓ | Structured data on website Dentist JSON-LD found [up-dental-deepen-27] | 1.5/1.5 |
| ◐ | Google indexing quality [up-search] | 1/2 |
| ✓ | Dedicated service pages Many dedicated articles on implant and orthodontic sub-topics [up-dental-deepen-9] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://updental.vn/ |
|---|---|
| Phone | +84 901 327 278 |
| https://www.facebook.com/niengranghoupdental/ | |
| Google Maps | Map listing |
| Address | 2 Vo Oanh, Ward 25, Binh Thanh District, Ho Chi Minh City |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| up-search | https://www.facebook.com/niengranghoupdental/ | Address, phone, email, founding year, orthodontics focus, services | 2026-07-12 |
| sq-best | search:best dentist Ho Chi Minh City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq-english | search:English speaking dentist Ho Chi Minh City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq-implants | search:dental implants Ho Chi Minh City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq-emergency | search:emergency dentist Ho Chi Minh City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq-expats | search:Ho Chi Minh City dental clinic for expats | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| up-dental-refresh | https://www.google.com/maps/place/Ni%E1%BB%81ng+R%C4%83ng+Chuy%C3%A… | Google rating 4.9 (1,503 reviews) as of 2026-08-25 | 2026-08-25 |
| up-dental-deepen | https://updental.vn/doi-ngu-bac-si | Team page names over a dozen dentists individually, e.g. "Trần Văn Quân, Đậu Phan Đức, Hoàng Hữu Vinh, Nguyễn Ngọc Tiến..." | 2026-09-24 |
| up-dental-deepen-2 | https://www.google.com/maps?cid=2504032000829939431&hl=en | 2026-07-25: "phải chờ đợi quá lâu mỗi lần đi tái khám" (must wait too long each follow-up visit); 2026-07-19: doctor works only one day a week, "khó hẹn lịch" (hard to schedule) | 2026-09-24 |
| up-dental-deepen-3 | https://updental.vn/ | Official price page metadata lang="vi"; no hreflang alternates or /en/ pages found across 30 pages read | 2026-09-24 |
| up-dental-deepen-4 | https://updental.vn/bang-gia-dich-vu-y-te | Catalogue's only "cấp cứu" entry is "Bóp bóng cấp cứu — 150,000-300,000 VND/lần" (emergency bag-mask ventilation), an anesthesia safety procedure, not a same-day acute-pain visit | 2026-09-24 |
| up-dental-deepen-5 | https://updental.vn/bang-gia | "Tư vấn miễn phí cùng Bác sĩ chuyên môn" (free consultation with a specialist) repeated on every page | 2026-09-24 |
| up-dental-deepen-6 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Up%20Dental | TripAdvisor search for "Up Dental" on 2026-09-24: 12 results (attractions, hotels, eaterys), none for this clinic | 2026-09-24 |
| up-dental-deepen-7 | https://updental.vn/implant | "Tư vấn miễn phí cùng Bác sĩ chuyên môn — Nhận báo giá và ưu đãi mới nhất" with an online registration form ("THÔNG TIN ĐĂNG KÝ") | 2026-09-24 |
| up-dental-deepen-8 | https://updental.vn/loi-dan-bac-si | Extensive patient-instructions page explains pre-orthodontic treatments (scaling, filling, crowns) and their purpose in detail | 2026-09-24 |
| up-dental-deepen-9 | https://updental.vn/tong-hop-cac-hang-implant-tai-viet-nam-1623 | Distinct articles on implant brands, implant kits, choosing an implant dentist, orthodontic complications, etc., each 1,000-2,900 words | 2026-09-24 |
| up-dental-deepen-10 | https://www.google.com/maps?cid=2504032000829939431&hl=en | Owner-uploaded Google Business photo shows staff treating multiple patients on an open treatment floor | 2026-09-24 |
| up-dental-deepen-11 | https://updental.vn/bang-gia-dich-vu-y-te | Official "Danh mục kỹ thuật" price catalogue (Thông tư 23/2024/TT-BYT format) lists 103 priced technical services | 2026-09-24 |
| up-dental-deepen-12 | https://updental.vn/bang-gia-dich-vu-y-te | Catalogue entry: "Cạo vôi răng (Lấy cao răng) — 400,000-800,000 VND/lần" | 2026-09-24 |
| up-dental-deepen-13 | https://updental.vn/bang-gia-dich-vu-y-te | Catalogue entry: "Trám răng bằng Composite — 500,000-800,000 VND/răng" | 2026-09-24 |
| up-dental-deepen-14 | https://updental.vn/bang-gia-dich-vu-y-te | Catalogue entry: "Mão kim loại — 2,000,000-3,000,000 VND/răng" | 2026-09-24 |
| up-dental-deepen-15 | https://updental.vn/bang-gia-dich-vu-y-te | Catalogue entry: "Cấy ghép Implant — 25,000,000-36,000,000 VND/trụ" | 2026-09-24 |
| up-dental-deepen-16 | https://updental.vn/bang-gia-dich-vu-y-te | Catalogue entries: "Chụp phim Panorex — 150,000-200,000 VND/tấm", plus periapical and bitewing films | 2026-09-24 |
| up-dental-deepen-17 | https://www.google.com/maps?cid=2504032000829939431&hl=en | Newest-sorted reviews: most recent dated 2026-09-23 (1 day before research date) | 2026-09-24 |
| up-dental-deepen-18 | https://www.google.com/maps?cid=2504032000829939431&hl=en | Review dated 2026-09-23 has a same-day owner reply thanking the customer in Vietnamese | 2026-09-24 |
| up-dental-deepen-19 | https://www.google.com/maps?cid=2504032000829939431&hl=en | Histogram 1★22/2★3/3★3/4★14/5★1503 of 1545; relevant reviews span 2023-2026 from accounts with 2-12 prior reviews | 2026-09-24 |
| up-dental-deepen-20 | https://updental.vn/ | No tripadvisor.com link found across the pages read | 2026-09-24 |
| up-dental-deepen-21 | https://updental.vn/bang-gia-dich-vu-y-te | Official catalogue prices periapical, bitewing, Panorex and cephalometric films separately | 2026-09-24 |
| up-dental-deepen-22 | https://updental.vn/bang-gia-dich-vu-y-te | 103-entry official price catalogue includes periapical, bitewing, Panorex and cephalometric films but no CBCT/Cone Beam/3D entry | 2026-09-24 |
| up-dental-deepen-23 | https://updental.vn/bang-gia-dich-vu-y-te | Catalogue prices "Nhổ răng khôn hàm trên mọc lệch — 1,500,000-3,500,000 VND" and "Nhổ răng vĩnh viễn" | 2026-09-24 |
| up-dental-deepen-24 | https://updental.vn/implant | Nav lists "Niềng Răng Trẻ Em" (children's braces) with its own price page "Giá niềng răng trẻ em" | 2026-09-24 |
| up-dental-deepen-25 | https://updental.vn/doi-ngu-bac-si | Page and footer reference Zalo contact; no "whatsapp" or "wa.me" string found across the site | 2026-09-24 |
| up-dental-deepen-26 | https://updental.vn/ | "Nha khoa Up Dental làm việc tất cả các ngày trong tuần. Thứ 2 - Chủ nhật - 8:00 - 20:00" | 2026-09-24 |
| up-dental-deepen-27 | https://updental.vn/ | JSON-LD types across pages read include Dentist alongside WebSite/WebPage/Product | 2026-09-24 |
| up-dental-deepen-28 | https://www.whatclinic.com/dentists/vietnam/ho-chi-minh-city/binh-t… | WhatClinic: profile 'UpDental', Floor 4, No. 2 D3 Street, Ward 25, Binh Thanh, Ho Chi Minh City, open for patient reviews, none posted yet (checked 2026-10-01) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: WhatClinic (profile, no reviews yet). |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's official government-format technical price catalogue (embedded in the site's price-lookup page), doctor-team page, patient-instructions guide and Google listing (newest, lowest-rated and most relevant reviews). Recorded: named dentist roster; no English version; cleaning, filling, crown, implant, consultation and X-ray prices officially published; digital X-ray equipment but no Cone Beam/3D imaging found; wisdom-tooth surgery and children's orthodontics offered and priced; open seven days a week to 20:00; Dentist structured data; Google 4.9 from 1,545 reviews, newest 2026-09-23, with a same-day owner reply. Two independent 1-star reviews describe long waits for scheduled follow-up visits (recurring complaint); review pattern shows no signs of manipulation; no WhatsApp/LINE, no emergency walk-in service (the only priced item labelled emergency is anesthesia-safety resuscitation) and no TripAdvisor listing found. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address unchanged, clinic open; corrected phone to +84 901 327 278 (stored +84 97 800 27 69 does not match Maps or the clinic's own site); first Google rating/review-count capture (4.9, 1,503 reviews) plus Maps URL and coordinates. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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