Westcoast International Dental Clinic
According to our open methodology, this clinic scored 35/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #3 of 12 ranked clinics · Last checked: 12 July 2026
Positions by Rating Profile
- Overall Transparency & Trust#335/100
- Best for Expats#332/100
- Best for Dental Implants#331/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#618/100
- Best English-speaking Clinics#335.3/100
- Best for Families / Children#233/100
Summary
International dental clinic with Norfolk Mansion (District 1) and Thao Dien branches, established by a Canadian dentist and popular with expat families. Named dentists and full service list are published; prices are not published on the site.
Strengths
- Information Transparency: 18 of 20 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [west-web] | 4/4 |
| ✓ | Dentist names listed [west-web] | 3/3 |
| ✓ | Dentist specializations listed [west-web] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [west-web] | 3/3 |
| ✓ | Clear contact details [west-web] | 2/2 |
| ✓ | English website version [west-web] | 2/2 |
| ✓ | Address and map published [west-web] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [west-web] | 0/3 |
| ✗ | Cleaning price listed [west-web] | 0/2 |
| ✗ | Filling price listed [west-web] | 0/2 |
| ✗ | Crown price listed [west-web] | 0/2 |
| ✗ | Implant price listed [west-web] | 0/2 |
| ✗ | Consultation price listed [west-web] | 0/2 |
| ✗ | X-ray / imaging price listed [west-web] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [west-web] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Listed on WhatClinic and MedicalTourism.Review. [west-search] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [west-web] | 2/2 |
| ✓ | Orthodontics [west-web] | 2/2 |
| ✓ | Oral surgery Bone grafts, wisdom tooth extraction, implant surgery listed. [west-web] | 2/2 |
| ✓ | Pediatric dentistry [west-web] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients [west-web] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [west-search] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours Mon-Fri to 19:00-20:00, Sat to 17:00. [west-web] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Ho Chi Minh City", "English speaking dentist Ho Chi Minh City", "dental implants Ho Chi Minh City", "emergency dentist Ho Chi Minh City", "Ho Chi Minh City dental clinic for expats".
| ✓ | Mentioned for: best dentist Ho Chi Minh City [sq-best] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Ho Chi Minh City [sq-english] | 1/1 |
| ✓ | Mentioned for: dental implants Ho Chi Minh City [sq-implants] | 1/1 |
| ✗ | Mentioned for: emergency dentist Ho Chi Minh City [sq-emergency] | 0/1 |
| ✓ | Mentioned for: Ho Chi Minh City dental clinic for expats [sq-expats] | 1/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [west-web] [sq-expats] | 2/2 |
| ✓ | Dedicated service pages [west-web] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Andrew [west-web] | — | not published |
| Dr. Tien [west-web] | — | not published |
| Dr. Tram Anh [west-web] | — | not published |
| Dr. Arne [west-web] | — | not published |
| Dr. Yim [west-web] | — | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- low Opaque or bait pricing (-2 pts) — No price list published on the clinic website; costs described by third parties as relatively high for the market. [west-web] [west-search]
Red-flag penalty applied: -10 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://westcoastinternational.com/ |
|---|---|
| Phone | +84 772 643 599 |
| https://www.facebook.com/westcoastinternational/ | |
| Address | 17-19-21 Ly Tu Trong, Sai Gon Ward, District 1, Ho Chi Minh City (Norfolk Mansion); 27 Nguyen Ba Lan, An Khanh Ward, Thu Duc (Thao Dien) |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| west-web | https://westcoastinternational.com/ | Branches, contacts, dentist names, services, hours, English version, no price list | 2026-07-12 |
| west-search | https://www.whatclinic.com/dentists/vietnam/ho-chi-minh-city/distri… | Reviews, English-speaking staff, other-platform presence, pricing commentary | 2026-07-12 |
| sq-best | search:best dentist Ho Chi Minh City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq-english | search:English speaking dentist Ho Chi Minh City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq-implants | search:dental implants Ho Chi Minh City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq-emergency | search:emergency dentist Ho Chi Minh City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq-expats | search:Ho Chi Minh City dental clinic for expats | AI/search visibility scout 2026-07-12 | 2026-07-12 |
Change History
| Date | Change |
|---|---|
| 2026-07-12 | Initial data collection. |
Spotted an Error?
If any information on this page is outdated or wrong, please tell us. Corrections are reviewed against sources and applied with a public change-history entry.
Report an error for Westcoast International Dental Clinic Email a correction